CRM Setup & Management
Our CRM strategies are purpose-built to transform customer data into relationship gold—combining smart automation, personalized touchpoints, and seamless integration across your entire brand ecosystem to turn every interaction into intelligence. We don't just manage databases—we architect relationship systems that deliver relevant, timely, and profitable customer experiences that compound over time.
Loyalty Programs
Our loyalty strategies are purpose-built to transform transactions into relationships—combining behavioral psychology, reward personalization, and seamless user experience to turn customers into repeat buyers and brand ambassadors. We don't just offer points—we engineer retention systems that deliver valuable, engaging, and profitable customer experiences that increase lifetime value exponentially.
Email Nurture Campaigns
Our email nurture strategies are purpose-built to guide prospects through your sales journey, combining behavioral triggers, personalized content sequences, and strategic timing to convert interest into action and customers into advocates. We don't just send emails, we craft automated relationship builders that deliver relevant, timely, and conversion-focused touchpoints that turn cold leads into hot sales.
Marketplace/Retail Media
Marketplaces like Amazon and Walmart aren’t just storefronts—they’re power plays where smart brands show up, stand out, and convert like mad. At TBL, we blend automation, AI, and creative precision to turn retail media into a high-performance engine that makes your products impossible to ignore.
MEDIA PLACEMENT
We don't buy ads, but rather we orchestrate brand moments. Strategic media placement that puts your message where your audience actually lives, thinks, and buys. From traditional powerhouses to emerging platforms, we craft campaigns that cut through the noise and stick. Because throwing money at Facebook isn't a strategy (it's expensive wishful thinking.)
Influencer Marketing
Influencer marketing at TBL is all about pairing your brand with the right voices to build authentic trust, not just impressions. We craft campaigns that feel real, perform hard, and let creators do what they do best—connect and convert.
UGC Initiatives
The UGC strategies we create are purpose-built to turn customers into content creators, combining authentic storytelling incentives, strategic content amplification, and community-driven campaigns to generate trust-building social proof at scale. We architect user-generated ecosystems that deliver credible, shareable, and influential brand content that converts better than any ad.
Community Management & Support
Our community strategies transform followers into brand evangelists, combining proactive engagement, strategic content curation, and authentic relationship building to create loyal audiences that actively promote your brand. We don't just monitor mentions, we cultivate thriving brand communities that deliver responsive, valuable, and advocacy-driving interactions that turn social media into sales drivers.
Public Relations
We build our PR strategies to position your brand as the industry authority, combining strategic media relationships, newsworthy storytelling, and thought leadership positioning to generate earned media coverage that builds credibility and drives demand. We architect reputation campaigns that deliver authentic, influential, and brand-building media presence that turns journalists into brand advocates.
The Brand Leader captured our voice and how we wanted to position us in the marketplace going forward.
When we first saw our logo we where blown away. We were blown away by the story behind it [...] It is a perfect logo to represent our voice and who we are. Students loves us. They find us and they say you have a great new website, that it's user-friendly and the experience is so much better than it ever was.
Sandra von Eschenbach / NITA
